We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (38)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Apr 2019 09:18
came fast! 2 weeks! and it is in very good quality and very nice!!!
4 Apr 2019 08:09
In neftekamsk delivery 2 months. Cool thing. In stores more expensive. I recommend.
4 Apr 2019 04:23
Cool toy. Everything rattles, squeaks, pleasant to the touch. I liked the child. Delivered in three weeks, the parcel was tracked only in china. Seller recommend.
3 Apr 2019 08:03
3 Apr 2019 06:10
Thank you-the product matches
2 Apr 2019 21:31
Very beautiful toy
2 Apr 2019 10:12
Very beautiful thing! And soft. There was no unpleasant smell, it just came in the package. The asterisk is pleasantly ringing
2 Apr 2019 08:20
It came in less than a month. Everything is very cool, i advise!
2 Apr 2019 05:23
In ukraine came very quickly, in 10 days. Cool toy
1 Apr 2019 09:09
came as described. good quality
1 Apr 2019 05:03
1 Apr 2019 04:13
Super, thank you! I recommend.
1 Apr 2019 02:18
31 Mar 2019 12:55
Great product. Waited about one and a half months. The track was not tracked.
30 Mar 2019 10:43
Thanks. Thanks. The product reached my hand in about a month.
30 Mar 2019 08:30
Cool thing :)
30 Mar 2019 07:36
A good toy, but in the photo looks more
30 Mar 2019 06:16
Arrive in 15 days very good quality, very soft!
29 Mar 2019 07:38
Toys are very good, neat and beautiful) the colors are neutral, do not cut the eye, the asterisk squeaks, bunny as a rattle. The product is very satisfied!
29 Mar 2019 05:55
28 Mar 2019 13:25
28 Mar 2019 10:48
Recommend fast shipping. Goods consistent with the description. Welcome to touch. Has rattles in maskotkach. Super
28 Mar 2019 09:18
Very nice soft. Will attract rattlesnake and audible attention.
28 Mar 2019 07:54
Very cool toy, very beautiful and soft. Bear and bunny-rattles. I advise everyone
28 Mar 2019 02:57
Thank you very much I liked the product very nice
27 Mar 2019 23:00
The toy is very good. neat, beautiful, comfortable. Stylish ribbon, sufficient length. all sound signals work. the child plays with pleasure. Thank you store. i recommend
27 Mar 2019 12:08
I loved it. Thanks to store for the fast shipping
27 Mar 2019 12:07
Great toy for baby and quality is good, recommend shop and store.
27 Mar 2019 07:29
27 Mar 2019 04:30
27 Mar 2019 03:28
Goods consistent with the description, fast delivery in month recommended!
27 Mar 2019 01:54
27 Mar 2019 01:30
26 Mar 2019 14:27
26 Mar 2019 09:19
25 Mar 2019 12:38
25 Mar 2019 11:39
25 Mar 2019 10:43
Corresponds to the description
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