We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Apr 2019 09:23
Great quality compared to price .. We have a search of 300.
31 Mar 2019 19:54
The mattress pillow is excellent, planning to use till baby will be 6 months. Head support is good and the mattress is soft foam and not slippery. Will recommend store as the item arrived fast and in excellent condition.
31 Mar 2019 18:15
Very fast. Decent quality. Recommended
29 Mar 2019 23:34
27 Mar 2019 14:29
12 Mar 2019 17:10
Very nice. I hope my niece like it.
8 Mar 2019 05:31
its very light, quality could be better but for the price its ok
3 Mar 2019 11:06
good quality and fast delivery thanks
1 Mar 2019 03:46
14 Feb 2019 06:48
Just perfect. 1 in 1 as in the picture!!! Mega super!!!
9 Jan 2019 17:30
Excellent service thank you.
3 Jan 2019 06:07
It took a long time to arribe but the quality was excellent
17 Dec 2018 04:16
The material is very good, i liked it very much. I thought it was something bigger, we left something small!
6 Dec 2018 19:17
All super! thanks!!
1 Dec 2018 05:15
It's a little smaller than expected but the quality is good nonetheless.
26 Nov 2018 07:23
Fast delivery, a little pleated but not very serious. Well-suited to the description and practical.
23 Nov 2018 12:54
good product,but the upper part of the pillow is not exactly like the picture,the light gray part (around the head) is flat.
29 Oct 2018 01:04
Fast deliver, good quality
22 Oct 2018 04:02
20 Oct 2018 16:17
17 Oct 2018 08:51
Good quality like picture
15 Oct 2018 08:10
I like it very nice as described
6 Oct 2018 19:42
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